Privacy Policy
Effective Date: 1 January 2025
At D'Crystals, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. INFORMATION WE COLLECT
We may collect the following types of information:
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Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
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Browsing Data: IP address, browser type, pages visited, time spent on the site, and referring site.
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Order & Account Details: Purchase history, preferences, and communication records if you create an account.
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2. HOW WE USE YOUR INFORMATION
We use your information to:
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Process and fulfill your orders
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Provide customer service and support
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Improve our website and services
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Send you order updates, promotions, and newsletters (optional and can be opted out)
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3. SHARING YOUR INFORMATION
We do not sell or rent your personal data.
We may share your information with trusted third parties (such as payment gateways or delivery providers) only for purposes of fulfilling your order or supporting your experience on our store.
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4. DATA SECURITY
We take reasonable steps to protect your personal information through secure servers, encrypted transactions, and limited access to your data.
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5. COOKIES
Our website uses cookies to improve user experience. You may disable cookies in your browser settings, although doing so might affect certain functionalities.
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6. YOUR RIGHTS
You have the right to:
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Access, correct, or delete your personal data
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Withdraw your consent to email communications
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Contact us with any privacy-related concerns
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7. CONTACT US
If you have any questions about this Privacy Policy, please reach out to us:
Email: dcrysarren@gmail.com
Phone: +6019-2928820
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8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.